Central Park Abuja
CPA Discovery

Implementation Questionnaire

Submit discovery answers into ERPNext, or save the form as a PDF for workshop use.

How To Use This Questionnaire

Use this as a discovery guide with management, finance, operations, and unit leads. Submit responses into ERPNext, or use the PDF button for offline workshops.

CPA Implementation Questionnaire

Capture concise answers for each relevant section.

Respondent

Business Structure And Units

1. What are the official Business Units to be reported separately?
2. Are any units groups containing sub-units?
3. Do management reports need both unit-level and grouped-unit views?
4. Who owns financial performance for each unit?
5. Which decisions are central and which belong to unit managers?

Opening Balances

6. What date should ERPNext opening balances start from?
7. Are opening balances available by Business Unit or only at company level?
8. Do opening receivables and payables have invoice-level detail?
9. Should old transactions be migrated in detail or summarized?
10. Who signs off the opening Trial Balance and what variance is acceptable?

Bank, Cash, And Till Operations

11. Does each Business Unit have its own bank account?
12. Do units operate separate tills, POS terminals, wallets, or cash boxes?
13. How are daily collections counted, approved, deposited, and reconciled?
14. Are card settlements received by terminal, bank account, or centrally?
15. How are shortages, overages, refunds, and reversals approved?

POS And Sales Channels

16. Which Business Units use POS?
17. Which units sell tickets, services, food, merchandise, events, or memberships?
18. Are prices fixed, seasonal, negotiated, or discount-driven?
19. How are complimentary tickets, staff discounts, coupons, and promotions tracked?
20. Should POS sync into ERPNext in detail or summary?

Customers, Receivables, And Collections

21. Which customers buy on credit?
22. Are credit limits required by customer or customer group?
23. Should receivables be aged by Business Unit?
24. Are deposits, advance payments, or event bookings common?
25. Who follows up overdue balances?

Suppliers, Purchases, And Payables

26. Which units initiate purchases?
27. Who approves purchase requests, supplier invoices, and payments?
28. Do supplier invoices usually relate to one unit or multiple units?
29. Are WHT, VAT, retention, or other deductions applied?
30. What documents must be attached before approval?

Inventory, Stock, And Consumables

31. Which units hold stock or consumables?
32. Are warehouses physically separated by unit?
33. Are items sold, consumed internally, rented, or maintained?
34. Are inter-unit stock transfers allowed?
35. How are spoilage, wastage, breakage, and shrinkage recorded?

Fixed Assets And Depreciation

36. Which assets belong clearly to one Business Unit?
37. Which assets are shared by multiple units?
38. Should shared asset depreciation remain central or be allocated?
39. Are acquisition dates, costs, serial numbers, custodians, and locations available?
40. Are assets moved between units?

Liabilities, Loans, Taxes, And Accruals

41. Which liabilities are company-wide statutory obligations?
42. Are any loans tied to a specific unit or project?
43. Should tax liabilities be central while source invoices retain BU tags?
44. How are monthly accruals calculated and reversed?
45. Are payroll liabilities tracked by unit?

Shared Costs And Allocations

46. Which costs are shared across all units?
47. Which costs should remain central rather than allocated?
48. What allocation bases are acceptable: revenue, headcount, floor area, usage, fixed percentage, or management estimate?
49. How often should allocations run?
50. Should allocations affect statutory accounts or only management reports?

Reporting And Management Insight

51. Which reports are needed daily, weekly, monthly, and quarterly?
52. Do reports need comparison by unit, period, customer segment, item/service, or sales channel?
53. What KPIs matter most?
54. What reports currently take too long or feel unreliable?
55. Which report should become the first management dashboard?

Controls, Approvals, And Access

56. Which activities require approval?
57. Should approvals differ by Business Unit or amount threshold?
58. Who can create, approve, submit, cancel, amend, or export documents?
59. Do unit managers see only their unit or all units?
60. Which actions require audit logs?

Current Pain Points

61. What accounting activities are currently most challenging?
62. Where do errors usually occur?
63. Which tasks depend on one person knowing the workaround?
64. Which reports are not trusted today?
65. What would make month-end close faster?

Data, Migration, And Evidence

66. What systems or spreadsheets hold master and opening-balance data?
67. Which data is clean enough to import?
68. Which data needs deduplication or approval?
69. What documents must be attached to transactions?
70. Who validates migrated data?

Future Possibilities

71. Should online ticketing, POS, membership, or loyalty be integrated later?
72. Will HR/payroll need unit-level costing?
73. Are budgets required by Business Unit?
74. Should alerts be sent for low stock, unpaid invoices, overdue payables, or unusual margins?
75. What should the system make impossible, not just easier?